Refund policy

Because our products are made to order, we do not accept returns for change of mind or for ordering the wrong size or substrate. Please review your selection carefully before placing your order.
Damaged or defective items
If your item arrives damaged or has a manufacturing defect, we'll make it right. Email us at studio@risethenewday.com within 14 days of delivery with:
* Your order number
* A clear photo of the damage or defect
* A photo of the shipping packaging if the damage appears to be from transit
We'll arrange a replacement or refund at no cost to you.
Lost or missing orders
If your tracking shows delivered but the package hasn't arrived, please check with neighbors and your local carrier first. If it still hasn't turned up after a few days, email us and we'll work with the carrier to resolve it.
Questions
Email: studio@risethenewday.com We typically respond within one to two business days.
Rise the New Day · Sedona, Arizona